Self-help resources

You will find lots of useful resources, including template letters on the Citizens Advice web site. You can also check your own benefits entitlement using the Turn2Us web site.

Here are some additional tools we have made available:

Claiming Personal Independence Payment (PIP) and Employment Support Allowance (ESA)

• See our short introductory films and information

Complain about your DWP health assessment:

• How to complain about a DWP Personal Independence Payment (PIP) health assessment
• How to complain about a DWP Employment Support Allowance (ESA) health assessment

Finding cheaper furniture and household goods

• Download our six page guide to local sources of furniture, white goods, baby and childrens goods – including advice on borrowing money and consumer rights.

Gas, electric and other fuel costs:

• Be energy aware and make savings