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  • Home
  • Get advice
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    • Donate
    • Volunteer
    • Work for us
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  • Our projects and services
    • Cost of Living Project
    • DASCAS
    • Help Through Hardship Crisis and Advice First Aid
    • Macmillan Benefits Advice Service
    • Pan-London Advice First Aid Training
    • Sanctuary Seekers Project
  • About us
    • Locations
    • Client stories
    • Our trustees
    • Reports and plans
    • Feedback and complaints
  • Financial Resilience Navigators

    Our Financial Resilience Navigators (FRN) team offers holistic support to vulnerable households in Wandsworth. We help to improve residents’ longer-term financial resilience and avoid the need to access crisis support. We focus on prevention, early support and on collaborative work with multiple partners, both statutory and voluntary. The FRN team provides a single point of contact, assisting client to navigate complex issues and engage with the appropriate support services.

    We can only accept referrals from partner agencies. To refer your client please complete the questions below. We have strict referral criteria so we may not be able to accept all referrals. We will reply to let you know if we are able to accept the referral or if we would suggest a different service.

    Contact Financial Resilience Navigators

    Contact Financial Resilience Navigators

    Eligibility for Referral The Financial Resilience Navigators provide intensive support to a limited number of residents who face strong barriers to engage with services. To ensure we are supporting those who need the most help, please confirm that the individual meets the following eligibility criteria: *
    Please note if your client does not meet all of these criteria we are unlikely to accept the referral.
    Priority will be given to households who meet at least one of the the following conditions. Please indicate if applicable.
    Please provide as much detail as possible about your client's circumstances in the referral.
    Can we email them? *
    Can we leave a voicemail? *
    Can we text? *
    Please include details of issues that prevent the client engaging with services (e.g. communication barriers, health issues, personal circumstances) Please include any information on aids or resources you are aware of that would assist us to engage with your client

    Referrer details

    We offer home visits to some clients. Have you experienced any of these issues when working with the person you're referring? *
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    You can read our privacy policy to find out how we store and use your personal information or the information of someone you refer to us.

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    © Citizens Advice Wandsworth | Company limited by guarantee | Registered Charity no. 1040303 | Registered in England no. 2947554 | Registered Office: Battersea Library, 265 Lavender Hill, London, SW11 1JB | Authorised and regulated by the Financial Conduct Authority FRN: 617783 | Web design by Moocow Media
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