Our offices are open but our drop-in service is closed
If you need help, you can still contact us online or by phone.
You can also visit our offices if you can’t use a phone or our webform to contact us. We won’t be able to advise you if you don’t have a pre-booked appointment, but we can help you call us or take your details to arrange a callback.
What do you need help with?
Find information online
Need help with Universal Credit?
Our Help to Claim project can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.
- Call our national phone service on 0800 144 8444 (read about call charges)
- Visit one of our local drop-in sessions
- Talk to us online via our webchat service.
Find out more about Help to Claim.