We are Citizens Advice Wandsworth
We’re a local charity that offers free, independent, confidential and impartial advice. We give people the knowledge and confidence they need to find a way forward – whoever they are, and whatever their problem. Find out how to contact us.
Closures and reduced service due to extreme heat
Due to the Met office warnings about extreme heat and UKHSA red heat-health alert, we’re closing our drop-in services and rescheduling pre-booked appointments on Wednesday 24 and Thursday 25 June. We may also have less capacity in our drop-in services on days when an amber warning is in effect.
If you need help, we’re aiming to put additional capacity into our phone and online services that can be accessed from home. Please avoid traveling to our offices this week and read the NHS guidance about coping in hot weather on days when an amber or red alert has been issued.
What do you need help with?
Find information online
Need help with Universal Credit?
Our national Help to Claim service can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.
- Call the helpline on 0800 144 8444 (read about call charges)
- Call 18001 then 0800 144 8444 if you can’t hear or speak on the phone – you can then type what you want to say
- Use the SignVideo website if you need to speak to an adviser with a BSL interpreter.
