Office closures
Our drop-in services in Battersea Library and Roehampton are closed but we’re still offering advice by phone and email. If you need help you can call our Adviceline and can also contact us online.
What do you need help with?
Find information online

Need help with Universal Credit?
Our Help to Claim project can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.
- Call our national phone service on 0800 144 8444 (read about call charges)
- Visit one of our local drop-in sessions
- Talk to us online via our webchat service.
Find out more about Help to Claim.