Coronavirus closures
Due to the outbreak of coronavirus (COVID-19) we’ve closed our offices to the public. Our drop-in services in Battersea Library and Roehampton are closed and we’re now only offering appointments by phone.
You can still call our Adviceline and can now contact us online. We also have information about how to deal with common issues caused by the coronavirus outbreak.
What do you need help with?
Find information online
Need help with Universal Credit?
Our Help to Claim project can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.
- Call our national phone service on 0800 144 8444 (read about call charges)
- Visit one of our local drop-in sessions
- Talk to us online via our webchat service.
Find out more about Help to Claim.