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  • Our projects and services
    • Cost of Living Project
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  • Family and relationships

    Information and self-help resources

    Citizens Advice

    Information from Citizens Advice about family law and relationships. Includes information about:

    • living together, marriage and civil partnership
    • ending a relationship
    • death and wills
    • children and young people
    • looking after people
    • gender violence.

    www.citizensadvice.org.uk/family

    Maternity Action

    Information about maternity and parental rights. Helpline also offers advice about maternity benefits and employment rights during and after pregnancy.

    www.maternityaction.org.uk

    Resolution

    Information and guidance for separating partners, with a focus on children and the emotional aspects of separation. Includes a directory of family lawyers and mediators who are members of Resolution.

    www.resolution.org.uk

     Wandsworth Family Information Service

    Online directory and helpline for information about support services and activities for young people (0-19 years or 25 if the young person has a special need).

    Phone: 0208 871 7899 (Option 4) (read about call charges)
    Open Monday to Friday, 9am to 5pm
    thrive.wandsworth.gov.uk

    Money Helper Service

    Guidance and information about a range of money matters, including a number of useful tools and calculators to help families manage their money.

    www.moneyhelper.org.uk

    Women’s Aid

    Information and guidance for women and children affected by domestic violence. Includes a directory of local services.

    www.womensaid.org.uk

    Organisations that can help

    Wandsworth Mediation Service

    Free mediation services for Wandsworth residents:

    • inter-generational mediation (communication with teenagers, issues with siblings)
    • family mediation (communication with ex-partners, resolving childcare issues)
    • community mediation (neighbour disputes).

    Phone: 0207 223 7744 (read about call charges)
    www.wandsworthmediation.co.uk

    RCJ Advice

    Free legal advice about family issues and representation for some types of cases.

    Open Monday to Friday, 9.30am to 4.30pm
    www.rcjadvice.org.uk/family

    Child Law Advice

    Advice and information on family, child and education law affecting children and families in England.

    Phone (family or child law): 0300 330 5480 (read about call charges)
    Phone (education law): 0300 330 5485 (read about call charges)
    Open Monday to Friday, 8am to 6pm
    www.childlawadvice.org.uk

    Both Parents Matter

    Information, advice and support services to help parents and grandparents maintain relationships with children during parental separation.

    Phone: 0300 0300 363 (read about call charges)
    Open Monday to Friday, 9am to 10pm
    Saturdays and Sundays, 10am to 3pm
    www.bothparentsmatter.org.uk

    Rights of Women

    Free legal advice for women about a range of issues, including family law, domestic violence and related criminal law matters. Evening helpline sessions offer access to pro bono advice from volunteer solicitors and barristers.

    Phone (London Family Law Line): 0207 608 1137 (read about call charges)
    Phone (National Family Law Line): 0207 251 6577 (read about call charges)
    See website for opening hours
    www.rightsofwomen.org.uk

    Maternity Action helpline

    Helpline for advice about maternity benefits and employment rights during and after pregnancy.

    Phone: 0808 802 0057 (read about call charges)
    Open Monday, Tuesday, Thursday and Friday, 10am to 1pm
    www.maternityaction.org.uk

    Little Village Wandsworth

    Clothes, toys, books and equipment for low-income families with children under 5. For a referral talk to your support worker, midwife, health visitor, food bank, social worker, or Children’s Centre.

    Little Village

    Wandsworth Domestic Violence One Stop Shop

    Drop-in sessions for people experiencing domestic violence and abuse. Offers access to a range of support services, including advice about injunctions and other legal options.

    Phone: 0203 879 3544 (read about call charges)

    Open Mondays, 10am to 12.30pm
    St. Marks Church
    Battersea Rise
    London SW11 1EJ

    Open Wednesdays, 10am to 12.30pm
    The Family Hub,
    166 Roehampton Lane
    London SW15 4HR

    National Domestic Violence Helpline

    National service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Open 24 hours a day with translation facilities for callers whose first language is not English and a service for callers who are deaf or hard of hearing.

    Phone: 0808 200 0247 (freephone)
    Open 24 hours a day
    www.nationaldomesticviolencehelpline.org.uk

    Still need help?

    Find out how to contact us if you haven’t been able to resolve your problem using the information above.

    Please bear in mind that we are a local charity and demand for our services is high. You may have to wait to speak to one of our team and we can’t offer everyone an appointment with an adviser.

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