Our projects and services
Projects such as Macmillan, EU Project and our national Help to Claim service offer direct access to advice and support. If you meet the criteria for one of these projects the quickest way to get help is usually to contact them directly.
Phone service delivered by volunteer assessors in partnership with five other Citizens Advice offices in South West London. Our assessors can help by:
- giving you information about your rights and guidance about how to deal with the issue yourself
- referring you to another organisation
- booking an appointment with one of our team.
Specialist welfare benefits advice
Specialist advice for people appealing welfare benefits decisions to the First Tier and Upper Tier Tribunal. Advice can include written representation and priority is given to cases where the issues raised are complex or where the resident is vulnerable.
Homelessness Reduction Act Project
Housing, benefits and debt advice for people threatened with homelessness. This project takes direct referrals from the Housing Options team at Wandsworth Borough Council.
Pro bono financial guidance from a volunteer financial adviser. Can include guidance about:
- Equity release
- Financial planning
- Savings and investments.
Help for people using our partners
Major Trauma Signposting Partnership
Advice for people on the Major Trauma wards of St George’s Hospital.
Generalist advice for patients referred by participating surgeries in Wandsworth.
Foodbank Project (Wandsworth)
Advice and casework support for people accessing food banks in Wandsworth. Appointments available at food banks only.
Foodbank Project (Earlsfield)
Advice and casework support for people accessing Earlsfield Foodbank. Appointments available at the foodbank only.
Help from our partners
Debt advice from SWLLC
Specialist debt advice provided by South West London Law Centre. Includes casework support and advice about insolvency procedures.
Guidance about options for people who have a defined contribution pension and are considering drawing this down, including taxes and avoiding scams. Book online or by calling 0800 138 3944.