Macmillan Benefits Advice Service

What we do

We work in partnership with Macmillan Cancer Support and Citizens Advice Croydon to support people affected by cancer.

We can help you understand what support is available to help you pay the bills or meet extra expenses. If you need more help, our advisers can help you complete applications for benefits and grants and will support you until you’re receiving what you’re entitled to.

This service is open everyone living or receiving treatment near Croydon, Kingston, St George’s and Epsom and St Helier hospitals.

How to contact us

You can contact us using the form below or by calling 0207 042 0332*. Our helpline is open Monday to Friday, 9.30AM to 5PM (excluding public holidays). If the line is busy or closed when you call, you can leave a message and we’ll call you back.

*Calls charged at the 01/02 rate.

Contact form

We aim to respond to enquiries through this form within 3 working days. Please tell us if you need anything urgently – we’ll try and call you as soon as possible.

Contact Macmillan

Name *

First

Last *

Last

Address *

Address

City

County

Postcode

Date of Birth *

Have you contacted us before? *

Phone

May we leave a message?

How would you prefer to be contacted?

How did you find out about our Macmillan advice service?

Please tell us briefly how we can help. Tell us about anything urgent

If you are a Social Work or Health Professional making this referral on behalf of a patient, please tick this box and provide your contact details below

I am a Social Work or Health Professional making this referral on behalf of a patient

By ticking this box, you confirm that you have explained the Data Protection consent above and your patient has consented

Social Worker/Health Professional details

Name

Hospital / Organisation

Email *

Phone *

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Consent *

By submitting this enquiry form you are giving us permission to record and use your personal information and also consenting to us holding any information you may have provided above regarding your ethnicity, health, religion, sexual orientation, Trade Union membership or political opinion. Please confirm that you are giving us this permission and your consent by ticking this box

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Your personal information

When you contact us we may ask you for your personal information in order to help us advise you. We’ll ask you to confirm that you’re happy for us to collect and store your information and we won’t share it without your permission.

We follow the Citizens Advice privacy policy. Our information charter has more information about how we store, share and protect your personal information.

Complaints and feedback

We have a complaints handling procedure, please let us know if you want us to send you a complaints leaflet.