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MAIN MENU MAIN MENU
  • Home
  • Get advice
  • Get involved
    • Donate
    • Volunteer
    • Work for us
    • Trustees
  • Our projects and services
    • Cost of Living Project
    • DASCAS
    • EU Project
    • Help Through Hardship Crisis
    • Macmillan Benefits Advice Service
    • My Roehampton
    • Ukrainian Support Project
  • News and events
  • About us
    • Locations
    • Client stories
    • Our trustees
    • Reports and plans
    • Feedback and complaints
  • Get advice

    Our offices are open and we’re offering a limited walk-in service. The best way to reach us is to call our Adviceline, but you can also contact us online or visit our offices if you don’t have access to a phone or can’t communicate by phone.

    Before you contact us

    Demand for our services has increased due to Covid-19 and the cost of living crisis. Before contacting us please consider whether your issue is urgent and check our website for other ways to get help.

    Find information online

    Ukraine
    Benefits and tax credits
    Work
    Immigration
    Law and courts
    Furniture and household goods
    Housing
    Consumer
    Health and social care
    Discrimination and hate crime
    Debt and money
    Family and relationships
    Education
    Advice in other languages

    Call our Adviceline on 0808 278 7833

    Our Adviceline is open 10 to 4, Monday to Friday.

    We rely on volunteers to answer calls to this number. When you call you’ll have to wait in a queue. We answer most calls within 45 minutes but calls are free from a UK mobile or landline (you can read more about call costs on GOV.UK).

    We share this service with other Citizens Advice offices in London so you may get through to a partner based in another area.

    Contact us online

    You can send us a message through our webform and we’ll call or email you back.

    Contact us online

    Visit us if you can’t use a phone

    You can find opening hours and directions to our offices on our Locations page.

    Referring to us

    If you’re a partner or professional working at a local organisation you can use the webform above to refer to us. We also have information about what you need to know before referring to us and other ways we can help.

    Your personal information

    When you visit or call us we may ask you for your personal information in order to help us advise you. We’ll ask you to confirm that you’re happy for us to collect and store your information and we won’t share it without your permission.

    We follow the Citizens Advice privacy policy. Our information charter has more information about how we store, share and protect your personal information.

      • Referring to us
      • Benefits and tax credits
      • Debt and money
      • Housing
      • Work
      • Consumer goods and services
      • Family and relationships
      • Immigration
      • Health and social care
      • Discrimination and hate crime
      • Education
      • Law and courts
      • Advice in other languages
      • Furniture and household goods
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