Complaints & Feedback

We welcome your feedback on our service – whether it is positive or negative. Your comments help us to continually improve what we do.
We are member of Citizens Advice and we follow the Citizens Advice complaints procedure.

Please use the complaints & feedback form below or write us a letter. We will acknowledge your complaint within five working days and respond in full within eight weeks.

Complaints & feedback form

Citizens Advice Wandsworth
Battersea Library
265 Lavender Hill
London
SW11 1JB