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MAIN MENU MAIN MENU
  • Home
  • Get advice
  • Get involved
    • Donate
    • Volunteer
    • Work for us
    • Trustees
  • Our projects and services
    • Cost of Living Project
    • DASCAS
    • EU Project
    • Help Through Hardship Crisis
    • Macmillan Benefits Advice Service
    • My Roehampton
    • Ukrainian Support Project
  • News and events
  • About us
    • Locations
    • Client stories
    • Our trustees
    • Reports and plans
    • Feedback and complaints
  • Feedback and complaints

    We welcome your feedback, whether it’s positive or negative. Your comments help us to improve what we do and ensure that we’re doing the best to meet the needs of our residents.

    If you’d like to make a complaint you can use the feedback form below or send a letter addressed to the Chief Executive to our Battersea Centre. We follow the Citizens Advice complaints procedure, which says that we should acknowledge your complaint in five working days and provide a full response within eight weeks. You can pick up a copy of our complaints leaflet at any location where we give advice.

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© Citizens Advice Wandsworth | Company limited by guarantee | Registered Charity no. 1040303 | Registered in England no. 2947554 | Registered Office: Battersea Library, 265 Lavender Hill, London, SW11 1JB | Authorised and regulated by the Financial Conduct Authority FRN: 617783 | Web design by Moocow Media
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