Reports and plans

We provide information and advice to 13,000 people a year. We know we can’t meet demand for our service and are committed to working preventatively. One way we do this is by spotting patterns in the problems that people bring us and addressing these whenever we can. In our reports we use evidence collected from our services to tell local agencies about the issues we are noticing.

Evidence from our services also contributes to research and campaigns activity undertaken by Citizens Advice at a national level. You can follow us on Twitter for updates about our local campaigns.