Financial Resilience Navigators

Referral Criteria

Eligibility for Referral The Financial Resilience Navigators provide intensive support to a limited number of residents who face strong barriers to engage with services. To ensure we are supporting those who need the most help, please confirm that the individual meets the following eligibility criteria:

Resident in LB Wandsworth (or placed in TA by LB Wandsworth)

Experiencing financial hardship

Not currently supported by other services

Reluctant or has previously struggled to engage with support

Please note if your client does not meet all of these criteria we are unlikely to accept the referral.

Priority will be given to households who meet at least one of the the following conditions. Please indicate if applicable.

Long term health condition or disability

Dependent children

At risk of homelessness

Socially isolated/no support network

Please provide as much detail as possible about your client's circumstances in the referral.

Client's First name *

Client's Surname

Client's Email

Can we email them? *

Yes

Client's Phone Number *

Can we leave a voicemail? *

Yes

Can we text? *

Yes

Client's Date of birth *

Client's Preferred language (if not English)

Client's Address *

Address Line 2

City

Postcode *

Barriers to seeking support? *

Please include details of issues that prevent the client engaging with services (e.g. communication barriers, health issues, personal circumstances) Please include any information on aids or resources you are aware of that would assist us to engage with your client

How do you want the Navigators to help your client? *

What work have you done already with your client? *

Please tell us any more information that maybe relevant (e.g. deadline dates)

Referrer details

Name *

Organisation *

Phone Number *

Email *

We offer home visits to some clients. Have you experienced any of these issues when working with the person you're referring? *

Inappropriate or threatening behaviour

Hoarding or poor hygiene at home

Drug or alcohol misuse

None of the above

Do you have any other concerns about the safety of us sending a member of staff or volunteer to the client's home? *

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Contact Financial Resilience Navigators

Referrer details